Terms & Conditions – Feel Divine

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. General

https://feeldivine.in (hereinafter referred to as the “Website”) is owned and operated by Feel Divine (hereinafter referred to as “Company”, “we”, “our”, or “us”).

Use of the Website is offered to you subject to acceptance of all the terms, conditions, and notices contained in these Terms, along with any amendments made by the Company at its sole discretion.

For the purpose of these Terms:

  • “You” or “User” refers to any individual or entity accessing or using the Website.

The Company reserves the right to update or modify these Terms at any time. Continued use of the Website constitutes acceptance of such changes.

By using this Website, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy and other applicable policies.

The Company shall not be liable to deliver products outside India.

2. Products and Services

The Website enables users to purchase wellness, health, and related products (“Products”).

  • Placing an order constitutes an offer to purchase
  • Order confirmation is subject to product availability and acceptance by the Company
  • The Company reserves the right to cancel or refuse any order

All content on the Website is for informational purposes only and does not constitute medical advice or product guarantees.

3. Eligibility of Use

Use of the Website is permitted only to individuals who can legally enter into a contract under the Indian Contract Act, 1872.

  • Users below 18 years must use the Website under parental/guardian supervision
  • The Company reserves the right to suspend or terminate access if eligibility conditions are not met

4. User Account, Password & Security

To place orders, you may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of login credentials
  • Notify us immediately of unauthorized access

The Company is not liable for any loss resulting from misuse of your account.

5. Pricing & Payments

  • All prices are listed on the Website and may change without notice
  • Payments can be made through available payment methods on the Website
  • By placing an order, you agree to pay the listed price

The Company reserves the right to refuse or cancel orders due to pricing errors, fraud suspicion, or policy violations.

6. Cancellation, Returns & Refunds

Please refer to our Return, Refund & Cancellation Policy available on the Website.

7. User Obligations

You agree not to:

  • Use the Website for unlawful purposes
  • Violate any applicable laws or regulations
  • Attempt unauthorized access to the Website
  • Upload or distribute harmful, offensive, or illegal content
  • Interfere with Website functionality

Any violation may result in suspension or termination of access.

8. Intellectual Property Rights

All content on the Website, including text, graphics, logos, and design, is the property of Feel Divine and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, or distribute content without permission
  • Use trademarks or branding without authorization

9. Disclaimer of Warranties

The Website and all services are provided on an “as is” basis.

The Company does not guarantee:

  • Uninterrupted or error-free operation
  • Accuracy or reliability of content
  • Suitability of products for specific purposes

10. Limitation of Liability

To the maximum extent permitted by law:

  • The Company shall not be liable for indirect, incidental, or consequential damages
  • Liability, if any, shall be limited to the amount paid for the product

11. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or losses arising from:

  • Your breach of these Terms
  • Your misuse of the Website
  • Violation of any third-party rights

12. Termination

The Company may suspend or terminate your access:

  • If you violate these Terms
  • If required by law
  • For operational or business reasons

13. Governing Law

These Terms shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts in India.

14. Privacy

Your use of the Website is also governed by our Privacy Policy.

15. Communications

By using the Website, you agree to receive communications via:

  • Email
  • SMS
  • Phone calls

These may relate to orders, updates, or promotional offers.

16. Contact & Grievance Redressal

For any queries or complaints, please contact:

Email: support@feeldivine.in

We will aim to:

  • Acknowledge complaints within 48 hours
  • Resolve them within 30 days

17. General Provisions

  • Severability: If any provision is invalid, others remain enforceable
  • Waiver: Failure to enforce any provision does not constitute waiver
  • Assignment: The Company may assign its rights without notice