Privacy Policy – Feel Divine
Feel Divine (https://feeldivine.in/) is an internet-based platform (hereinafter referred to as the “Website”) operated by Feel Divine (hereinafter referred to as “Company”, “we”, “our”, or “us”).
By accessing the Website, or by seeking to avail of certain products and services (as defined in the Terms and Conditions), or by otherwise providing or accessing any information through the Website, you agree to our Terms and Conditions (“Terms”) and acknowledge that your information will be stored, used, and accessed in accordance with this Privacy Policy. By accessing our platform, you give your consent to the Company to store, process, use, and access your information as per this Privacy Policy.
- Section 43A of the Information Technology Act, 2000 (“IT Act”);
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”);
- Information Technology (Intermediary Guidelines) Rules, 2011.
- what information we collect from you;
- how we collect and use that information;
- how you can access and update your information; and
- how we process, share, and protect your information.
1. GENERAL
By accessing or using our Website or by providing your information, you confirm that you have the capacity to enter into a legally binding contract under Indian law, including the Indian Contract Act, 1872, and that you have read, understood, and agreed to the practices described in this Privacy Policy.
You consent to our collection, use, sharing, and disclosure of your information as described herein. We reserve the right to update or modify this Privacy Policy at any time. Continued use of the Website after changes implies acceptance of the updated policy.
If you do not agree with this Privacy Policy, please do not use our Website or provide any information. You may contact us at support@feeldivine.in for any concerns.
2. INFORMATION COLLECTED AND MEANS OF COLLECTION
We collect the following types of information:
(a) Registration Information
When you register, we collect details such as your name, email address, and phone number. Phone numbers may be verified via OTP.
(b) Order Information
We collect details required to process orders, including products selected, shipping address, and transaction details. We do not store sensitive financial information such as card or bank details.
(c) Usage Information
We may collect information related to your interaction with our Website, including IP address, browser type, device details, access times, order history, and browsing behavior.
(Collectively referred to as “Personal Information”)
3. USE OF INFORMATION
We use your information for the following purposes:
- To operate and improve our Website and services
- To process and deliver your orders
- To provide access to products and services
- To analyze user behavior and improve user experience
- To conduct research and analytics
- To comply with legal obligations
- To communicate with you regarding orders, updates, offers, and services
- To prevent fraud or illegal activities
- To collect feedback and improve offerings
- To enhance customer experience
If you wish to opt out of marketing communications, you may contact us at support@feeldivine.in.
4. DISCLOSURE OF INFORMATION
We may share your information with:
- Logistics partners for order fulfillment
- Service providers and affiliates for business operations
- Third parties in anonymized and aggregated form for analytics
- Potential buyers or investors in case of business restructuring
- Authorities when required by law
We may transfer your information to third parties within or outside India, provided they maintain adequate data protection standards.
By using the Website, you consent to such transfer and processing.
5. THIRD-PARTY LINKS
Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices. Users are advised to review the privacy policies of such third parties before sharing information.
6. ACCESS AND CHANGES TO YOUR INFORMATION
You may:
- Access and update your personal information through your account
- Request correction or deletion by contacting us
- Withdraw consent for data processing
Please note that deleting or modifying information may limit your ability to use our services.
7. SECURITY AND RETENTION OF INFORMATION
We implement appropriate security measures to protect your information against unauthorized access, misuse, or disclosure.
Access to Personal Information is restricted to authorized personnel only.
We retain your information only as long as necessary for business and legal purposes. Data may be anonymized for analytics after use.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website performance
- Personalize content
You can manage cookie preferences through your browser settings, but disabling cookies may affect functionality.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Website. Continued use of the Website indicates acceptance of updated terms.
10. MISCELLANEOUS
(a) Disclaimer
While we strive to protect your data, we cannot guarantee absolute security.
(b) Indemnity
You agree to indemnify us against claims arising from misuse of the Website or disclosure of information.
(c) Severability
If any provision is deemed invalid, the remaining provisions shall continue in effect.
11. CONTACT US
For any questions, concerns, or grievances related to this Privacy Policy, please contact:
Email: support@feeldivine.in
OVERVIEW
This Website is operated by Feel Divine. Throughout the site, the terms “we”, “us” and “our” refer to Feel Divine.
By accessing our Website and/or purchasing products, you agree to our Terms of Service, including all policies referenced herein.
We reserve the right to update or modify these Terms at any time. Continued use of the Website constitutes acceptance of those changes.
