Shipping & Delivery Policy – Feel Divine

At Feel Divine (https://feeldivine.in/), we are committed to delivering your orders in a timely and reliable manner. This policy outlines our shipping process, timelines, and important delivery information.

1. Shipping Coverage

We currently ship across India. At this time, we do not offer international shipping.

2. Order Processing Time

  • Orders are processed within 24–48 hours of confirmation
  • Orders placed on weekends or public holidays are processed on the next business day
Once your order is processed, it is handed over to our logistics partner for delivery.

3. Delivery Timelines

  • Metro Cities: 2–4 business days
  • Tier 2 & Tier 3 Cities: 3–6 business days
  • Remote Areas: 5–8 business days

Delivery timelines may vary depending on your location and external factors such as weather, logistics delays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

We may offer free shipping on select orders, promotions, or minimum order value.

5. Order Tracking

  • Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp
  • You can track your order using the provided tracking link

6. Delivery Attempts

  • Our delivery partners will attempt delivery multiple times
  • If you are unavailable, the order may be marked as failed delivery
  • In such cases, the order may be returned to us

7. Failed or Delayed Delivery

While we aim to deliver within the estimated timelines, delays may occur due to:

  • Incorrect or incomplete address
  • Customer unavailability
  • Logistics or courier issues
  • Natural events or external disruptions
Feel Divine is not liable for delays caused by external factors, but we will assist you in tracking and resolving your order.

8. Cash on Delivery (COD)

Cash on Delivery (COD) is available for selected locations and order values. You will see this option at checkout if it is available for your order.

9. Address & Contact Details

  • Please ensure your shipping address and contact details are accurate
  • Incorrect details may lead to delays or failed delivery

10. Contact Us

For any shipping or delivery-related queries, please contact us:

Email: support@feeldivine.in